Refund Policy
Last updated: December 28, 2024
💰 7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on all Pro purchases. If you're not satisfied with our content for any reason, you can request a full refund within 7 days of your purchase.
Eligibility for Refund
You are eligible for a refund if:
- Your refund request is made within 7 days of purchase
- This is your first purchase on our platform
- You have not previously requested a refund
How to Request a Refund
- Send an email to info@freshspartech.in
- Include your registered email address
- Include your order ID or payment reference
- Briefly explain why you're requesting a refund (optional)
Refund Processing
- Refunds are processed within 3-5 business days of approval
- The refund will be credited to your original payment method
- Bank processing time may add 5-7 additional days
- You will receive email confirmation once the refund is initiated
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Request made after the 7-day period
- Multiple refund requests from the same user
- Account suspension due to violation of terms
- Abuse of the refund policy
After Refund
Once a refund is processed, your Pro access will be revoked and you will be downgraded to the Free plan. You can continue using the free features of the platform.
Contact Us
For any questions about our refund policy or to request a refund, please contact: info@freshspartech.in